Working with Bookings

You can retrieve your booking data for customers and dates through the TicketSource API. This guide will go through the necessary call to retrieve this information which can be used for analysis or syncing with external CRM systems.

If you haven't already, you should go through our getting started guide for instructions on obtaining credentials and how to authenticate with the API.

Bookings

You can retrieve a list of all Bookings for a particular Date resource by querying the /dates/dat-xxxxxxxxxx1/bookings endpoint.

Sample Request:

$curl = curl_init('https://api.ticketsource.io/dates/dat-xxxxxxxxxx1/bookings');
curl_setopt($curl, CURLOPT_HTTPHEADER, array(
    'Authorization: Bearer '.'skl-xxxxxxxxxx'
));
curl_setopt($curl, CURLOPT_RETURNTRANSFER, TRUE);
$response = curl_exec($curl);
$bookings = json_decode($response);

Sample Response:

{
    "data": [
        {
            "id": "bkg-xxxxxxxxxx1",
            "type": "booking",
            "attributes": {
                "ref": "ABC123",
                "lines": [
                    {
                        "line_type": "TICKETS",
                        "payment_method": "STRIPE",
                        "is_refund": false,
                        "amount": {
                            "gross": 1,
                            "fee": 0.38,
                            "fee_vat": 0.08,
                            "discounts": {
                                "automatic": 0,
                                "code": {
                                    "description": "",
                                    "amount": 0
                                }
                            },
                            "net": 0.54
                        },
                        "created_at": "2019-02-12T10:58:34+00:00",
                        "updated_at": null
                    },
                    {
                        "line_type": "TICKETS",
                        "payment_method": "STRIPE",
                        "is_refund": true,
                        "amount": {
                            "gross": -1,
                            "fee": -0.38,
                            "fee_vat": -0.08,
                            "discounts": {
                                "automatic": 0,
                                "code": {
                                    "description": null,
                                    "amount": 0
                                }
                            },
                            "net": -0.54
                        },
                        "created_at": "2019-02-12T10:58:34+00:00",
                        "updated_at": null
                    }
                ],
                "consent": {
                    "third_party": "Visiting Theatre Ltd",
                    "email": true,
                    "post": true,
                    "sms": false
                },
                "user_booked_by": "",
                "created_at": "2019-02-12T10:58:34+00:00",
                "updated_at": "2019-02-12T10:58:34+00:00"
            },
            "links": {
                "self": "https://api.ticketsource.io/bookings/bkg-xxxxxxxxxxxxxxx1",
                "seats": "https://api.ticketsource.io/bookings/bkg-xxxxxxxxxxxxxxx1/seats",
                "customer": "https://api.ticketsource.io/customers/cst-xxxxxxxxxxxxxxx1",
                "date": "https://api.ticketsource.io/dates/dat-xxxxxxxxxxxxxxx1"
            }
        },
        {
            ...
        }
    ],
    "links": {
        "first": "https://api.ticketsource.io/dates/dat-xxxxxxxxxx1/bookings?page=1",
        "last": null,
        "prev": null,
        "next": "https://api.ticketsource.io/dates/dat-xxxxxxxxxx1/bookings?page=2"
    },
    "meta": {
        "current_page": 1,
        "from": 1,
        "path": "https://api.ticketsource.io/dates/dat-xxxxxxxxxx1/bookings",
        "per_page": 10,
        "to": 10
    }
}

Seats/Places

You can retrieve a list of all Seats for a particular Booking resource by querying the /bookings/bkg-xxxxxxxxxx1/seats endpoint.

Sample Request:

$curl = curl_init('https://api.ticketsource.io/bookings/bkg-xxxxxxxxxx1/seats');
curl_setopt($curl, CURLOPT_HTTPHEADER, array(
    'Authorization: Bearer '.'skl-xxxxxxxxxx'
));
curl_setopt($curl, CURLOPT_RETURNTRANSFER, TRUE);
$response = curl_exec($curl);
$bookings = json_decode($response);

Sample Response:

{
    "data": [
        {
            "id": "sea-xxxxxxxxxxxxxxx1",
            "type": "seat",
            "attributes": {
                "is_booked": true,
                "is_cancelled": false,
                "reference": {
                    "row": "A",
                    "seat": 26
                },
                "attendee": {
                    "title": "",
                    "first_name": "A",
                    "last_name": "Person",
                    "company": {
                        "name": "Examplecorp",
                        "title": "CEO"
                    },
                    "telephone": "",
                    "email": "a.person@example.com"
                },
                "created_at": "2019-02-12T10:58:34+00:00",
                "updated_at": null
            },
            "links": {
                "self": "https://api.ticketsource.io/venues/sea-xxxxxxxxxxxxxxx1",
                "booking": "https://api.ticketsource.io/bookings/bkg-xxxxxxxxxxxxxxx1"
            }
        },
        {
            "id": "sea-xxxxxxxxxxxxxxx2",
            "type": "seat",
            "attributes": {
                "is_booked": true,
                "is_cancelled": false,
                "reference": {
                    "row": "A",
                    "seat": 27
                },
                "attendee": {
                    "title": "",
                    "first_name": "A",
                    "last_name": "Nother",
                    "company": {
                        "name": "Examplecorp",
                        "title": "CTO"
                    },
                    "telephone": "",
                    "email": "a.nother@example.com"
                },
                "created_at": "2019-02-12T10:58:34+00:00",
                "updated_at": null
            },
            "links": {
                "self": "https://api.ticketsource.io/venues/sea-xxxxxxxxxxxxxxx2",
                "booking": "https://api.ticketsource.io/bookings/bkg-xxxxxxxxxxxxxxx1"
            }
        },
        {
            ...
        }
    ],
    "links": {
        "first": "https://api.ticketsource.io/bookings/bkg-xxxxxxxxxx1/seats?page=1",
        "last": null,
        "prev": null,
        "next": "https://api.ticketsource.io/bookings/bkg-xxxxxxxxxx1/seats?page=2"
    },
    "meta": {
        "current_page": 1,
        "from": 1,
        "path": "https://api.ticketsource.io/bookings/bkg-xxxxxxxxxx1/seats",
        "per_page": 10,
        "to": 10
    }
}
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